Remote Access:

Coltontel has the ability through the use of a piece of software to remote into your PC. This tool is to be used when working with a technician over the phone. It gives us the ability to see what you see, control your pc through your mouse and keyboard. It requires you to click and run a small program 332kb in size. It loads nothing on your PC. Once you close the program it is no longer running. There is nothing left running on your PC. The connection used with this software is secure and encrypted.

Connect to Tech Support @ COLTONTEL

This program will allow us to remotely connect to your computer and see your screen and control you keyboard and mouse. We are local in COLTON, OR

Depending on your AntiVirus... You may see a message with a warning. Please ALLOW the download and execution of this program

 

 

With a COLTONTEL Technician on the phone click on one of the numbers they instruct you to use. You will be prompted with the  following message. Click RUN.

 

You may get a Security Warning. Click RUN (The Publisher is us and this program is safe)

 

You should then see this box. Click on the COLTONTEL Technician you are speaking to and click CONNECT Nothing further is needed.

 

The COLTONTEL Technician will then have control of your PC and see everything you do and have control of your PC. So just sit back and they will move your mouse and you can watch what they do.


 

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